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I.
Service introduction
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Service
name:
Yahoo! Mail & Chat
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Service
description:
Yahoo! Mail & Chat is a service that enables customers to
use Yahoo! Mail and Yahoo! Messenger functions with
preferential fee through the wapsite of MobiFone
http://wap.mobifone.com.vn
The Mail function of the service will not support customers
in downloading/viewing files attached in the Email.
II.
Target Users and usage Conditions
2.1.
Target
users:
all MobiFone
subscribers (prepaid and postpaid) who are
active with two ways in the network.
2.2.
Usage conditions:
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Subscribers operating in range of GPRS/EDGE/3G service when
using the service.
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Subscribers who use mobile phone with Internet access
support.
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Subscribers who are opened for Mobile Internet connection.
III.
Service manual
Customers
Register/Cancel the service through the wapsite of
MobiFone
http://wap.mobifone.com.vn
3.1.
Service
registration:
To register the service, you implement as follows:
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Step 1:
From mobile phone, visit
http://wap.mobifone.com.vn
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Step 2:
Select Yahoo! Mail & Chat
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Step 3:
Select Dang ky va Confirm
3.2.
Service use:
To use the service, you implement as follows:
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Step 1:
From mobile phone, visit
http://wap.mobifone.com.vn
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Step 2:
Select Yahoo! Mail & Chat
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Step 3:
Select Mail or
Chat to login and
use.
3.3.
Service cancellation:
To cancel the service, you implement as follows:
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Step 1:
From mobile phone, visit
http://wap.mobifone.com.vn
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Step 2:
Select Yahoo! Mail & Chat
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Step 3:
Select Huy dich vu
and Confirm
Note:
For customers who have registered the Mobile Internet
package and want to register the Yahoo! Chat & Mail service,
just do as follows:
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If customers
have registered the Mobile Internet Unlimited (MIU) package
with usage period remaining: they are not eligible to
register the Yahoo Mail & Chat service package but they
can login Yahoo Chat or Mail to use the service; the system
will give a notice: “We are sorry because the usage
period of the MIU is still valid, please login Yahoo Chat or
Mail to use the service".
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If customers
have not registered the Mobile Internet Unlimited (MIU)
package, they can register the Yahoo Mail & Chat package to
use the service normally.
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If customers
have registered a Mobile Internet package other than the MIU
with usage period remaining but they do not want to register
the Yahoo Mail & Chat service, they can login Yahoo! Chat or
Mail to use the service. By then, the service fee = Data fee
of the Mobile Internet package that customer is using.
IV.
Tariff
Service fee = Subscription fee + Data fee
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For MobiFone
subscribers who have registered the service:
+
Subscription fee: VND
5,000/30 days
+
Data fee
when using the service: Free
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Note:
Service
fee is just free when customers use the Internet browser
(not including Opera browser) to access the Yahoo! Mail &
Chat at
http://wap.mobifone.com.vn
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For
MobiFone subscribers who have not registered the service:
Apply data fee (Mobile Internet) in accordance with current
regulation
V.
Other regulations
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Subscription
fee is charged right after customers register the package
successfully.
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Fee will be
charged to main account of prepaid subscribers or added to
the monthly invoice of postpaid subscribers.
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Usage period
is 30 days since customer successfully
registered the service. 1 day prior to the
expired date of usage period, the system will send SMS for
notice. If you do not cancel the package, the system shall
automatically renew the service for 30 days.
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If the
account of prepaid subscribers is insufficient for charging
subscription fee, customers will not able to register or
renew the package.
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When the
postpaid subscribers are locked with two ways due to fee
debt, the package will be cancelled. If customers want to
continue using the service, they must pay the debt and then
register again.
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