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International Roaming

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SATELINDO(INDONESIA)

GENERAL INFORMATION

Network Type	GSM 900
Network Code
Customer Care Service	National (from mobile phone): 222 National (from fixed phone): 021 5438 8888 International: +62 21 5438 888 Service hours: 24 hours (Monday-Sunday)
International Exit Code	"+" or "00"
Emergency Calls (from mobile phone)	112
Fire Service (from fixed phone)	113
Police Service (from fixed phone)	110
Ambulance Service (from fixed phone)	118
Directory Service (national)	National: 108 International: 102
Demonstration line (from fixed and mobile phone):
Time Announcement	103
Airport General Hotline (English)
Website	www.satelindo.co.id

TARIFF TABLE

Tariff principal	Charges for both outgoing and incoming calls Calls less than 3 seconds are free of charge Charging unit: The minimum charge is one minute and thereafter in one minute increments.
VAT	10%
Surcharge
National Call Charges	Outgoing calls: • Peak: 0.47 USD/minute • Off peak: 0.35 USD/minute Incoming calls: • Peak: 0.24 USD/min • Off peak: 0.18 USD/min • Peak: 08h-22h (Monday-Saturday) • Off peak: 22h-08h (Monday-Saturday); Sunday and Public holiday whole day.
International Call Charges	Call charges from Indonesia to Vietnam: • Peak: 2.05 USD/minute • Off peak: 1.54 USD/minutePeak: 06h-23h (Monday-Friday) Off peak: 23h-06h (Monday-Friday); Saturday, Sunday and Public holiday whole day
Emergency Calls, Fire service, Police service, Ambulance service:	Free of charge
Directory service:	• 108 (National): Charged as National calls • 181 & 187 (International): Charged as International calls
Short message service:	• Sending messages: 0.10 USD/message • Receiving messages: Free of charge
Customer Care service:	+62 21 5438 8888: charged as National calls 222: 0.10 USD/3 first minutes
Time Announcement & Call Forwarding	Charged as National calls

Please Note:

All the above mentioned charges are including surcharges and VAT charged by SATELINDO.
International call charges from Vietnam to Indonesia (excluding 10% VAT)
- Peak: 3.10 USD/first minute + 0.22 USD/every 6 seconds.
- Off peak: 2.48 USD/first minute + 0.18 USD/every 6 seconds
The above information is for reference only.Charges and charging principles could be updated later, dependent on roaming partner.

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