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STERLING (INDIA)

GENERAL INFORMATION
Network Type
GSM 900
Network Code
404 11
Customer Care Service National (from mobile phone):200
National (from fixed phone):098110-98110
International: +91 98110-98110
Service hours: 24 hours
International Exit Code
"+"
Emergency Calls (from mobile phone)
 		112
Fire Service (from fixed phone)
101
Police Service (from fixed phone)
100
Ambulance Service (from fixed phone)
 
Directory Service (national)  
Website www.essarcellphone.com

TARIFF TABLE (Currency used are charged in Egyptian Pound (EGP)
1. Tariff principal
  • Charges for both outgoing and incoming calls.
    Charging unit: The minimum charge is 30 seconds, then in 30 seconds increments.
  • A local call made from a mobile is charged airtime plus toll charges specified by DoT.
  • A mobile to mobile calls within Sterling Cellular's network will be charged air time only.
  • A national call made within India (outside the coverage area of Sterling Cellular) from a mobile is charged both airtime plus STD charged as applicable.
  • An international call made outside India from the mobile is charged airtime plus ISD rates as applicable.
  • All incoming calls will be charged airtime only.
2. Service Tax
5%
3. Surcharge 15%
4. National Call Charges Airtime rate: Rs.20/minute
National SDT tariffs
Distance Normal Rate (INR/min) weekdays 08:0-19:00

Concessional Rate (INR/min) weekdays (07:00-08:00& 19:00-20:30)& National holidays (07:00-20:23) 

Concessional Rate (INR/min) weekdays, Sundays & National holidays (06:00-07:00& 20:30-23.00) 

Concessional Rate (INR/min) weekdays, Sundays & National holidays (23:00-06:00) 
Up to 
50kms		 1.20/3 min. 1.20/3 min 1.20/3 min 1.20/3 min
 Above 50 and up to 200 kms 6.00 3.60 2.40 2.40
Above 200 and up to 500 15.60 8.40 6.00 4.80
Above 500 and up to 1,000 21.60 10.80 8.40 7.20
Above 1,000  30.00 15.60 10.80 9.60
5. International Call Charges

Call charges from India to Vietnam

  • Peak (09:00-19:00, block 1.5"): Rs. 48/minute
  • Off peak (all the rest hours, bloxk 1.8"): Rs.40/minute
6. Emergency Calls, Fire service, Police service, Ambulance service As per current tariff
7. Customer Care Service (200) Free of charge
8. Call forwarding Charge as normal call rates
9. Short message service
  • Sending message: Rs. 10/messages
  • Receiving message: Free of charge

Please Note:

  • All the above mentioned charges are encluding surcharge and service tax charged by Sterling
  • International call charges from Vietnam to India (excluding 10% VAT)
    • Peak: USD 0.70/first minute + USD 0.07 /every 6 seconds
    • Off peak: USD 0.55/first minute + USD 0.055/every 6 seconds
  • The above information is for reference only.Charges and charging principles could be updated later, dependent on roaming partner.